We don’t sell your data.
As a small climbing school, we want to see you on the rock, not in an advertising database. Here is, in short, what we do with your data and how you can view, change or delete it at any time.
No selling, no sharing
We do not sell your data and do not pass it on to any other company for its advertising. Full stop.
Only what’s needed
We only store what we really need for your booking, your enquiry or the newsletter.
Ads only with your yes
We only load the Meta Pixel (Facebook, Instagram) if you agree in the cookie banner. Without your consent: no advertising cookies and no analytics tools.
Few, clear helpers
For the website, emails and payments we work with a few service providers (Cloudflare, Brevo, TWINT and our bank). They only process your data on our behalf.
Your rights
Under the Swiss Federal Act on Data Protection (FADP) you can at any time:
- Request access
- We tell you what data we hold about you, where it comes from and what we use it for.
- Get a copy
- You receive your data in a common electronic format, for example to take it elsewhere.
- Have it corrected
- If something is wrong or out of date, we correct it.
- Have it deleted
- We delete your data unless we are legally required to keep it (e.g. accounting, 10 years). In that case we block it for any other use.
- Withdraw consent
- You can unsubscribe from the newsletter and switch off advertising cookies at any time.
We reply within 30 days, free of charge. If you are not happy with our reply, you can contact the Federal Data Protection and Information Commissioner (FDPIC).
Do it right away
Read the full privacy policySend a request
Fill in the form. To keep your data safe, we only reply to the email address you used to book or sign up with us.
Or directly by email: [email protected]